FAQ

 

Q1: Is the gauge size the finished size? How should I measure myself size?

We have customized size and normal size, HERE is the detailed size chart and measurement guide

 

Q2: How to place an order?

It is very simple to purchase your favorite product online. You can place the order with no registration. But we highly recommend you create a registered account before you place the order. The steps are as follows:

1. If you are brand new to our website, we suggest you create an account before you place the order, and then log in to place the order, then you can check your order status and history.

2. Enter the item page you want to order, choose the gender, standard size, or customize, then click" Add to Cart".

3. Click button "Proceed to Checkout" if your order information is correct. PS: You can use the coupon code to apply for the discount on this page if you have the code.

4. Fill in the correct shipping address(we can't ship to PO.Box or Military address), email, phone number, and choose the shipping method payment method, then fill in wear date( refers to when you need to use the item), click "Place order now", finally, skip to Paypal page to finish your payment. then your order is placed.

 

Q3. Why did I need to pay additional custom tax for my items?

In certain circumstances, some country may charge custom taxes for the purchase from other countries. Please kindly note that the buyer should be responsible for the Custom Tax of his country, thanks for your understanding.

 

Q4. Can you take a personalized or custom item?

We offer personalized or custom, made-to-order items. You can request a personalized or custom item. Please provide the product's name or link or the picture. Or submit commission inquiry HERE.

A. What you need to do.

Specify the character's name and where it is from. Send us some detailed pictures (include the front and back) of the character to our email ([email protected]). If the pictures are not detailed, we may are not able to make it. Once you send a custom request, you’ll see a reply in your email. Check the email for updates from the seller on the item's progress.

B. What we do.

If we can create the item, we may publish a private custom link for you. you’ll be notified via email that your order is ready to purchase. You can add the item to your cart directly. This way, the seller has a record of the transaction, and you have a safe and secure way to pay for the item.